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General Shipping Information
Only USPS can deliver to PO Boxes or APO & FPO locations. Giddy is not responsible for shipping addresses entered incorrectly. Any additional costs or reshipments due to an incorrect address will be the responsibility of the customer.
We work hard to ship out all orders as quickly as possible. We process orders in the order they are received. Only Next Day and 2-Day orders are guaranteed to ship out in a specific timeframe, Standard Shipping & Free Shipping orders do not have a guaranteed delivery date. large orders may require some additional processing time.
Giddy is not responsible for any delivery delays caused by the carrier, such as weather delays, mechanical delays, etc. Carriers are experiencing longer than usual delivery times. Please plan accordingly.
For international shipments, Giddy is not responsible for any international customs fees, duties, clearance, tariffs, import taxes, or any other fees assessed by any local office. Giddy is also not responsible for any delays due to customs.
*We may need to hold orders and wait to ship if the destination exceeds 80 degrees on 2 Day shipping or over 85 degrees on Next Day orders, to ensure gummies are received in optimal condition.
Giddy is not responsible for failed deliveries when:
- You provide an incorrect or outdated address;
- Your address does not contain a valid suite or apt number when one is necessary;
- Your recipient is out of town or not available.
Shipments that are returned or require rerouting due to incorrect addresses will be subject to additional charges for reshipment. Additionally, the extended transit time during the return may damage items. Giddy may at their sole discretion deem the returned items as unsuitable for redelivery and any new replacement order shall be at the customer’s expense.
Please contact us. We are here to help.